Good to know
Check-in / check-out
- Please note that check-in is only possible from 3:00 pm.
- On your departure date, we ask you to vacate the room by 10:00 am at the latest.
- If your arrival is delayed, please inform us as soon as possible.
- Up to 1 month before the start of the holiday: no cancellation fee
- From the 29th to the 14th day before the start of the holiday: 50% of the total price
- From the 13th day before the start of the holiday or for early departures: 80% of the total price
We accept payment in cash (up to €4,999.99 max.), EC card, cashpoint card, Visa, MasterCard, or as an advance payment via bank transfer.
We would be pleased to consider your room requests regarding a specific category. However, we cannot guarantee reservations for specific room numbers or floors.
Without exception, all package deals can only be booked in advance and on the specified dates. Unused services cannot be refunded. Please note that only one discount can be claimed per booking.
We do not grant any discounts for unconsumed meals.
No elevator available
Our mountain chalet has no elevator. Please take this into account when planning your holiday.
Safety at the hotel
Our housekeeping staff ensures maximum hygienic protection in all areas. The rooms are fully disinfected after each departure.